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Expatriate Medical Insurance, Comprehensive Medical Coverage Global Expatriate Healthcare
EMERGENCY NUMBER :
Thailand: +66 (0) 2 697 3636

For 24/7 Emergency Medical Assistance;
Pre-authorisation and making a Claim

How to File a Claim

Using your Euro Center Membership Card

GEH Plan

Comprehensive Medical Cover

What is Covered?

GEH Vital Care

Vital Inpatient Cover

What is Covered?


Inside Network Hospitals - Inpatient & Outpatient Treatment


  • Direct Billing Services are available by presenting your Membership Card and your Passport or Photo ID at any of our Network Hospitals.

  • Claims over USD 500 or equivalent, please contact our 24/7 Hotline Number on +66 (0) 2 697 3636 for preauthorisation. If you do not obtain pre-authorization you will be liable to pay a 25% co-insurance for the cost of all Treatment and Hospital Services incurred.

  • Payments will be handled directly between the relevant Hospital and LAMP or our nominated Third Party Administrator (TPA).


Outside Network Hospitals - Inpatient & Outpatient Treatment


  • Claims under USD 500 or equivalent, you will need to personally pay the relevant bills yourself and submit to us for Claims Reimbursement using our Claim Form.

  • Claims over USD 500 or equivalent, please contact our 24/7 Hotline Number on +66 (0) 2 697 3636 for preauthorisation. If you do not obtain pre-authorization you will be liable to pay a 25% co-insurance for the cost of all Treatment and Hospital Services incurred.


Claims Reimbursement


  • Please fully complete the Claim Form, and send together with all Original Relevant Bills including the itemised cost breakdown, Medical Certificates, Lab Test Results, and all other Medical Reports (issued in English by the attending Doctor / Hospital) to: LAMP@euro-center.com within 60 days of the Insured Event, otherwise claims may be declined.

  • Reimbursement of eligible claims will be made directly to the insured member by wire transfer.
  • Eligible Claims with all completed information / documentation will generally be reimbursed within 14 days of receipt of the claim.


Emergency Overseas Assistance


  • International SOS is in operation 24/7 and provides Emergency Medical Evacuation by Air Ambulance, Commercial Aircraft, Helicopter, Ground Ambulance, and even Speed Boat when medically necessary.

  • International SOS 24-Hour Emergency Telephone Number is: (+44) 208 762 8362 (This is also stated on the back of your Membership Card)


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